Cookie Policy
Introduction
At Doctoury, we are committed to providing the best possible experience for our users while ensuring your privacy and security. This Cookie Policy explains how we use cookies and similar technologies on our website and web applications to deliver our digital support services to hospitals and offer second-opinion consultations to patients. We want to be transparent about how we use cookies and give you the control you need over your data.
By using our website, you consent to the use of cookies in accordance with this Cookie Policy. Please read this policy carefully to understand how we collect and manage your data.
What Are Cookies?
Cookies are small text files that are stored on your device (such as a computer, tablet, or smartphone) when you visit a website. They are widely used to ensure that websites function properly, improve user experience, and provide website owners with information about how visitors interact with their sites.
Cookies can be first-party (set by the website you are visiting) or third-party (set by a different domain, such as advertising or analytics providers). Cookies can also be either session cookies (temporary cookies that expire once you close your browser) or persistent cookies (cookies that remain on your device for a set period of time or until you delete them).
Why Do We Use Cookies?
We use cookies for several reasons, which help improve the functionality and performance of our website and services. The main reasons we use cookies are:
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Enhancing Functionality: To ensure the website works as expected and to improve your experience while using our services, such as remembering your preferences or login details.
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Ensuring Security: To keep our website secure and protect against fraudulent activities or unauthorized access.
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Analytics and Performance: To collect information about how visitors interact with our website, allowing us to improve the performance and content based on user behavior.
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Personalization: To provide tailored content and experiences based on your interests and interactions with the website.
Types of Cookies Used
We use the following categories of cookies on our website:
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Strictly Necessary Cookies
These cookies are essential for the operation of our website and provide core functionalities such as session management and login. Without these cookies, the website cannot function properly. Examples include:-
Session cookies: Used to keep you logged in during your visit.
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Security cookies: Help prevent fraud and protect the integrity of your session.
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Performance/Analytics Cookies
These cookies collect information about how you use our website (e.g., which pages you visit or if you receive any error messages). This helps us improve the website’s performance and user experience. Examples include:-
Google Analytics: Used to track user interactions and analyze website traffic.
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Functionality Cookies
These cookies remember your preferences and choices to provide a more personalized experience. Examples include:-
Language preferences: Remembering your preferred language.
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Region settings: Storing your region to deliver location-specific services.
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Targeting/Advertising Cookies (If applicable)
These cookies are used to track your browsing behavior across websites to deliver personalized ads and marketing content. These cookies may also be used by third-party advertisers to measure ad campaign effectiveness. Examples include:-
Google Ads: Used for delivering targeted advertisements based on your browsing behavior.
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Meta Pixel: Used to track and deliver personalized ads across Facebook and Instagram.
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How Cookies Are Collected and Stored
Cookies are collected and stored on your device in the following ways:
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First-Party Cookies: These are set by the Doctoury website itself and are essential for the website’s functionality and user experience.
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Third-Party Cookies: These are set by external services, such as Google Analytics or advertising partners like Meta, to help us analyze website traffic, deliver advertisements, and enhance functionality.
Duration of Cookies:
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Session Cookies: These cookies are temporary and will expire once you close your browser.
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Persistent Cookies: These cookies remain on your device for a specified period (usually between 30 days and 2 years), unless you delete them earlier.
Legal Basis for Using Cookies
We rely on the following legal bases to use cookies:
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Consent: We request your consent to use non-essential cookies (e.g., performance and targeting cookies). You can manage your preferences through our cookie consent banner or cookie settings.
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Legitimate Interest: For strictly necessary cookies, which are required for the proper functioning of our website, we rely on our legitimate interest in ensuring a secure and functional website.
How to Disable Cookies
If you wish to disable cookies, you can adjust your browser settings. Most browsers allow you to control cookies through the settings menu. However, please note that disabling cookies may impact your ability to use some features of our website.
To disable cookies, follow the instructions provided by your browser’s help section. Links to browser-specific instructions can be found below:
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Google Chrome: Google Chrome Cookie Settings
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Mozilla Firefox: Firefox Cookie Settings
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Safari: Safari Cookie Settings
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Microsoft Edge: Edge Cookie Settings
Impact of Disabling Cookies
Please note that disabling certain cookies may limit your ability to fully experience the features of our website, such as:
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You may not be able to stay logged in to your account.
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The website’s performance may be affected, such as slower load times or missing functionality.
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You may see less personalized content or ads.
Third-Party Services
We may also use third-party services on our website that set cookies, such as:
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Google Analytics: For tracking and analyzing website traffic.
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Google Ads and Meta: For serving targeted ads.
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YouTube: For embedded video content (which may use cookies for video playback).
These third parties may also use cookies for their own purposes, and we encourage you to review their respective privacy and cookie policies.
Policy Updates
Doctoury reserves the right to modify this Cookie Policy at any time. We will notify users of any significant changes through our website or via email (if applicable). All updates will be posted on this page with the effective date.
Last Updated: 11.06.2024
Contact Information
For more information or if you have any questions regarding our Cookie Policy, please contact us at:
Doctoury Customer Support
Email: info@doctoury.com
Phone: +380 734189074
Website: www.doctoury.com
Address: 26 Lesi Ukrainky Blvd, Kyiv, 01133 Ukraine,
By using our website and services, you consent to the use of cookies as described in this policy. If you do not agree, please adjust your cookie preferences or refrain from using our services.